The mission of Silverspoon Healthcare Services is to have an agency in which both staff and clients achieve their full potential. With our team of dedicated, qualified and experienced nurses, we can provide essential, professional healthcare services and support to individuals in their homes, or in a medical or care facility. We will work towards being trusted by clients, become a valued partner in the health care settings, and thereby become creators of positive change.

OUR APPROACH TO HEALTH CARE

• We care for the whole person, see the complexity of each person’s life and believe that addressing a broad range of human needs is the best way to improve a person’s health.
• We continuously examine the services we provide. We use team approach to provide health care and involve the patient as part of our team.
• We believe that providing high quality accessible health care is our reason for being in business. We seek to be a model for other organizations within the health sector.

OUR RELATIONSHIP WITH CLIENTS

• We have a commitment to serving the clients.
• By instilling confidence through our work, they will be more reassured of our quality of care.
• Compliance and mandatory training will enhance our professionalism and effectiveness of our work.
• We treat each person with respect and dignity.
• The patient always comes first.
• We are dedicated to patient care.
• We are compassionate listeners. We attend to the issues of our patients, respect them and do everything in our power to help.
• We keep ourselves well educated so that we can apply new developments in our fields.
• We use innovated approaches to health care and customer service.
• We respect diversity and cultures in this present day of our multicultural society.
• We provide patient-centered service. People who avail the services of Silverspoon Healthcare can expect polite, friendly and helpful professionals who relate to each person as an individual, recognizing their history. We share a common mission of serving others through good effective care and commitment from all staff.
• We value diversity and various cultures in our modern day of multicultural society. We go the extra mile to meet their expectations.
• We believe that patients deserve to have timely access to health care and that our systems should reflect this value.

OUR WORK ENVIRONMENT

• In all we do, we actively pursue and search for the next level of accomplishment.
• We take pride in our work.
• Teamwork is central to our work. We each take responsibility to contribute effectively to teams.
• We share a common mission of serving others through good effective care and commitment from all staff.

Our integrity and ethics will never be compromised.